Frequently Asked Questions

Getting Rid Rubbish Removals is based in Hanley, Stoke-on-Trent and covers all of Stoke-on-Trent and the surrounding areas in Staffordshire. We provide rubbish removal, house clearance, and waste disposal services throughout the region. Call 07918 855147 for a free quote in your area.

Getting a quote is easy! You can call us on 07918 855147 for an instant quote over the phone, email us at getrid@icloud.com, or fill out our online contact form on our website. You can even send us pictures of the job to help us provide the most accurate quote. All quotes are completely free with no obligation.

We pride ourselves on our fast response times. In many cases, we can provide same-day or next-day service depending on availability. We understand that rubbish removal is often urgent, so we work hard to accommodate your schedule. Call 07918 855147 to discuss your requirements.

Yes! We offer same-day rubbish removal services in Stoke-on-Trent and surrounding areas, subject to availability. Contact us early in the day on 07918 855147, and we’ll do our best to fit you in. We understand that sometimes you need rubbish cleared urgently.

We offer a comprehensive range of waste removal services including house clearance, garden clearance, garage clearance, office clearance, general rubbish removal, scrap metal collection, grab hire, furniture removal, single item removals, part load removals, shed clearance, and piano disposal. No job is too big or too small!

Absolutely! We specialise in full house clearances in Stoke-on-Trent and Staffordshire. Whether it’s a bereavement clearance, probate clearance, rental property clearance, or you’re moving home, we can handle everything. We’ll empty the entire property and leave it completely clear, ready for new occupants or sale.

Yes, we provide comprehensive garden and shed clearance services. This includes removing garden waste, old furniture, broken equipment, overgrown vegetation, and anything else cluttering your outdoor spaces. We’ll leave your garden clean and tidy.

Yes! Garage clearance is one of our most popular services. Whether your garage has been accumulating clutter for years or you need to clear it out completely, we can help. We’ll remove everything from old tools and equipment to furniture, boxes, and general waste.

Yes, we provide professional office clearance services for businesses in Stoke-on-Trent and Staffordshire. We can clear offices, warehouses, and commercial premises, removing desks, chairs, filing cabinets, IT equipment, and general office waste. We work efficiently to minimize disruption to your business.

Yes! Furniture removal is one of our core services. We can remove sofas, beds, wardrobes, tables, chairs, mattresses, and any other furniture items. Whether it’s a single piece or an entire house full of furniture, we’ve got you covered. We’ll even carry items from upstairs if needed.

Yes, we offer scrap metal collection services in Stoke-on-Trent and surrounding areas. We collect all types of scrap metal including copper, steel, aluminum, and brass. Whether you have a small amount or a large quantity, we can help. Call 07918 855147 for details.

Yes, we offer grab hire services for larger waste removal jobs. Our grab lorries are ideal for construction waste, soil, hardcore, green waste, and large quantities of general waste. Grab hire is often more cost-effective and efficient than hiring a skip. Contact us for availability and pricing.

We can remove almost anything! This includes furniture, white goods (fridges, washing machines), garden waste, construction waste, old carpets, mattresses, electrical items, scrap metal, office equipment, garage contents, shed contents, general household rubbish, and much more. If you’re unsure, just give us a call and we’ll let you know.

We can take most items, but there are some hazardous materials we cannot accept, such as asbestos, chemicals, paints, oils, and certain medical waste. If you have items you’re unsure about, please contact us on 07918 855147 and we’ll advise you accordingly.

Yes, we remove all white goods including fridges, freezers, washing machines, tumble dryers, dishwashers, cookers, and more. We ensure these appliances are disposed of responsibly in accordance with environmental regulations.

Yes! We’re happy to collect and dispose of single items whether it’s an old sofa, fridge, mattress, or any other unwanted item. No job is too small for us. Call 07918 855147 for a quote on single item removal.

Yes, we remove old carpets and flooring materials. Whether they’re already removed and rolled up, or still fitted, we can take them away for disposal. We handle all types of flooring including carpets, vinyl, laminate, and underlay.

Yes, piano clearance and disposal is one of our specialist services. We have experience removing both upright and grand pianos safely. Pianos are heavy and awkward, but our team has the skills and equipment to handle them professionally.

Our prices are very competitive and depend on the volume of rubbish, type of waste, and location. We offer transparent pricing with no hidden fees. Call us on 07918 855147 or send us photos via email or WhatsApp for a free, no-obligation quote. Many customers are pleasantly surprised by how affordable our services are!

We typically charge by the volume of rubbish removed rather than by the hour, which is fairer for our customers. We offer competitive rates for part loads, full van loads, and larger jobs. We’ll provide you with a clear quote before we start work so there are no surprises.

Yes, we have a minimum charge to cover our time and fuel costs, but this is very reasonable. We can remove single items or provide full house clearances. Contact us on 07918 855147 to discuss your specific needs and we’ll provide a competitive quote.

We accept various payment methods including cash, bank transfer, and card payments. Payment is typically made on completion of the work, though for larger jobs we may require a deposit. We’ll discuss payment options when providing your quote.

Yes, we’re interested in purchasing antique or modern furniture and other items of value. If you have items you think might be worth something, let us know and we can discuss this. This can sometimes reduce or even cover the cost of your clearance.

We’re committed to responsible waste disposal. Wherever possible, we recycle and donate items that can be reused. We take waste to licensed disposal facilities and ensure everything is disposed of legally and responsibly. We aim to minimize the amount of waste that goes to landfill.

Yes, environmental responsibility is important to us. We recycle as much as possible, including metals, wood, plastics, and cardboard. Items in good condition are donated to charity shops or sold on. We’re licensed waste carriers and ensure all waste is disposed of properly and legally.

Yes, absolutely! We are fully licensed waste carriers and have comprehensive insurance. This means you can have complete peace of mind that all waste is disposed of legally and responsibly, and that you’re protected throughout the service.

Yes, we provide receipts for all work carried out. As licensed waste carriers, we can also provide waste transfer notes if required. This is important documentation showing that your waste has been disposed of legally and responsibly.

Yes, we frequently work with landlords to clear rental properties between tenants. We understand the urgency of getting properties ready for new tenants, and we work quickly and efficiently. We can clear everything from furniture left behind to general waste and prepare the property for the next occupant.

Yes, we provide sensitive and respectful probate and bereavement clearance services. We understand this is a difficult time and handle everything with care and discretion. We can clear entire properties, sort through belongings, and can even help identify items of value if needed. Our team is compassionate and professional.

Yes, we can clear lofts, attics, and any hard-to-reach spaces. Our team will safely remove all items from your loft space, including old boxes, insulation material, furniture, and general clutter. We’ll be careful not to damage your property during removal.

Grab hire has several advantages over skip hire. You don’t need a permit as we load and go on the same day, it’s often cheaper for larger quantities, there’s no waiting for delivery and collection, and you don’t lose parking space for weeks. We can also reach over walls and fences with our grab arm, making it ideal for difficult access situations.

Yes, we can clear construction and building waste including rubble, plasterboard, timber, metal, and general building debris. Our grab hire service is particularly suitable for large quantities of building waste. We’re licensed to handle and dispose of construction waste responsibly.

While it’s helpful if you can be present, it’s not always necessary. Many customers arrange for us to collect keys or provide access instructions. We can send you photos or videos after completion so you can see the work has been done. We’re trustworthy and professional, as reflected in our 109 five-star Google reviews.

There’s usually no preparation needed! Just show us what needs removing and we’ll take care of the rest. If there are specific items you want kept, just let us know. For full house clearances, it helps if you can remove any personal items or valuables you want to keep beforehand.

We offer flexible working hours to suit your schedule. We typically work Monday to Saturday, and can often accommodate evening and weekend appointments if needed. Contact us on 07918 855147 to arrange a time that works for you.

We pride ourselves on our professional, friendly service and competitive pricing. With over 109 five-star Google reviews, we have a proven track record of customer satisfaction. We’re reliable, punctual, and treat every property with respect. No job is too big or too small, and we always go the extra mile for our customers.

Absolutely! Reliability is one of our core values. When we say we’ll be there, we will be. We arrive on time, work efficiently, and complete the job as agreed. Our 109 five-star Google reviews speak to our reliability and professionalism. We don’t let our customers down.

Yes! We have over 109 five-star reviews on Google, as well as excellent reviews on Facebook and Yell. You can read what our customers say about our service, reliability, and value for money. We’re proud of our reputation and work hard to maintain it with every job we do.

Yes, we work with both residential and commercial clients throughout Stoke-on-Trent and Staffordshire. We provide services for offices, shops, warehouses, construction sites, and other business premises. We can arrange regular collections or one-off clearances to suit your business needs.

We cover Stoke-on-Trent and the surrounding areas in Staffordshire. If you’re outside our usual coverage area, give us a call on 07918 855147 anyway – we may still be able to help depending on your location and the size of the job.

You can reach us by phone on 07918 855147, email us at getrid@icloud.com, or fill out the contact form on our website. We respond quickly to all enquiries. Our address is 83 Upper Hillchurch Street, Hanley, Stoke-on-Trent, ST1 2HQ.